Terms & Conditions
Welcome to The Mountain Vibes. By booking a trek or adventure with us, you agree to the following terms:
1. Risk & Safety
Trekking involves risks like altitude sickness, weather challenges, and terrain issues. You join at your own responsibility, and we expect you to be medically fit.
2. Bookings & Payments
All bookings are confirmed only after full/partial payment. Payments once made are subject to our cancellation and refund policy. Refunds, if applicable, are processed within 15–30 working days.
3. Cancellations & Refunds
- If you cancel: standard cancellation charges apply.
- If The Mountain Vibes cancels: we will offer an alternate trek/date or a credit voucher valid for 12 months.
- No refunds for dropping out mid-trek.
4. Age Policy
Participants under 15 must be accompanied by a parent/guardian. Ages 15–18 can join with written consent.
5. Insurance & Medical
We recommend travel/medical insurance. All evacuation, rescue, or hospital expenses are to be borne by the participant.
6. Behavior & Conduct
Misconduct, alcohol, or drug use during treks may lead to immediate removal without refund.
7. Itinerary & Force Majeure
Itineraries may change due to weather, roadblocks, or unforeseen reasons. No refunds in case of natural calamities or force majeure situations.
8. Personal Belongings
You are responsible for your luggage and belongings.
9. Media & Promotion
Photos/videos taken during treks may be used by The Mountain Vibes for promotional purposes unless you opt out in writing.
10. Governing Law
All disputes are subject to the jurisdiction of Dehradun, Uttarakhand.